Terms and Conditions
Please read these terms carefully, and print and keep a copy of them for your records.
About Us
This website is owned and operated by Perthshire Jewellery Company, Woodside, Moness Avenue, Aberfeldy, Perthshire, PH15 2DJ.
Disclaimer
Jo for Girls Designer Jewellery is recommended for children over the age of three. – Small parts that make up the jewellery could if swallowed lead to choking. Jewellery should not be worn overnight or for the initial healing period of ear piercing. All items for jewellery made from 925 Sterling Silver.
Images
The images of the jewellery do not represent the actual size of the item. All sizes given are approximate. We have made every effort to display the jewellery accurately however please be aware that colours and images can vary slightly according to the monitor that they are viewed on.
You may not copy, reproduce or otherwise use our images except for your own personal, non-commercial use unless permission is given.
Order Process
Ordering
Ordering is very easy on www.perthshirejewellery.co.uk, once you have selected the item you would like to buy click on Add to Cart, you will be directed to our online secure shopping basket where you will have the option to make any amendments (ie quantity) to the item, you then have the option to either return to the main website to continue shopping or to checkout where you will be asked for your name and address details and then your payment details.
In the unlikely event that that the goods are no longer available or that there has been a pricing mistake you will be informed by email and given the option of either a refund or if the goods are out of stock the option of waiting on the item.
We accept most major credit cards with the exception of American Express. Our payments are processed through World Pay and their secure servers.
Delivery
All orders are despatched post free.
On receipt of your order we will aim to deliver your goods to you within 7 working days by Royal Mail.
Cancellation and Returns
Damaged/Faulty Goods
We check every item of jewellery prior to its despatch but should you find the jewellery to faulty or damaged in anyway on receipt then we will happily exchange them. In the interest of health and hygiene we must insist that earrings are return in the original bags supplied and that they have not been worn.
1) Please inform us within 7 days of receipt of the goods of any faults to our email
2) Please make sure that you return the goods by either Royal Mail Recorded 1st Class or Royal Mail Special Delivery at your own expense (we accept no responsibility for goods that are not returned this way).
3) Returns must be addressed to: Perthshire Jewellery Website Returns, PJC, Aberfeldy, Perthshire, PH15 2DJ
It would be helpful when returning goods to include your full name and address along with the original order number.
Cancellation
From the date when you place your order you may cancel your order up to 7 working days after the date of delivery. The goods must be returned in their original condition along with their original boxes and outer sleeves. A refund will be made within 30 days – If the goods are not returned in their original condition we will charge you for a reduction in value.
1) To do this please inform us by email
2) Please make sure that you return the goods by either Royal Mail Recorded 1st Class or Royal Mail Special Delivery at your own expense (we accept no responsibility for goods that are not returned this way).
3) Returns must be addressed to: Perthshire Jewellery Website Returns, PJC, Aberfeldy, Perthshire, PH15 2DJ
It would be helpful when returning goods to include your full name and address along with the original order number.
It would be helpful when returning goods to include your full name and address along with the original order number.